Frequently asked questions about property management in Curaçao
Managing a property from a distance naturally comes with questions. That is why we have answered the questions we are asked most often below. Is your question not listed? Feel free to contact us. We are happy to help.
What does property management by PINK include?
PINK takes care of the practical management and organisation of your property. This includes regular inspections, maintenance and technical work, administration, guest services, and coordinating cleaning and other services. You have one dedicated point of contact, while we make sure the different aspects of your property are properly coordinated.
What does property management in Curaçao cost?
It depends on your property, how it is used and your individual needs. We work with a transparent structure of fixed management fees and variable costs. You only pay for what your property actually needs. The exact costs therefore vary from property to property. Visit our rates page for the full breakdown or request a tailored proposal
How often is my home inspected?
We inspect your property regularly, including during periods of vacancy. After each guest stay, we carry out an inspection and report any issues or defects to you. In special circumstances, such as extreme weather or an emergency, we keep an extra close eye on your property. The frequency of regular inspections is tailored to your property and situation. Findings and relevant photos are recorded in our online portal, so you can easily access this information whenever you need it.
What happens in case of damage or a breakdown?
In the event of damage, a technical issue or another problem, we first assess what is needed. Minor technical work can often be handled directly by our own technical team. For larger jobs, we work with a suitable and reliable professional from our local network. If costs or more extensive work are involved, we will contact you, explain the situation and propose the appropriate solution. Where needed, we will provide photos and a cost estimate. Once approved, we arrange the work and keep you informed of the progress.
In the event of an emergency where immediate action is required, we will of course take the necessary steps to prevent further damage as much as possible.
How will I be kept informed?
We keep you informed through personal contact, by phone or WhatsApp, by email and through our online portal. Important information, work carried out, inspections and relevant photos are recorded there, so you can easily access them whenever needed. If there are any issues, defects or matters that require your attention, we will contact you directly. In addition, you receive a clear monthly itemised invoice.
Can PINK also arrange maintenance and repairs?
Yes. We can coordinate both regular maintenance and repairs for your property. For technical work, we work with our own technical base as well as established and trusted professionals from our local network. This can include work on installations, pool and garden maintenance, painting, carpentry and other work needed to keep your property well maintained.
Which areas does PINK serve?
For years we have been the permanent manager at Boca Gentil and Vista Royal, and we are also active at Blue Bay and elsewhere in Curaçao.
Are you available at night and in the weekend?
Yes. We are available 24/7 for emergencies, both for owners and guests. We are also available outside office hours whenever immediate action is required. For non-urgent questions and requests, you can reach us during business hours, and we generally respond within one working day.
Can PINK also handle the rental of my home?
Absolutely. PINK can take care of the complete management around holiday rentals for your property. We process bookings that come in through your rental platform, rental organisation or directly from you, and make sure everything is properly prepared for each stay. This includes guest communication, preparing the property, personal check-in and check-out, cleaning, linen service and inspections after departure.
This ensures that the planning and practical organisation around each stay run smoothly. Read more about our vacation rental management.
Can PINK also handle the administration of my property?
Yes. We handle the practical administration surrounding your property, including the processing and payment of utilities and other recurring costs, administration related to maintenance and services, and the processing of bookings and rental-related activities. We also keep important information organised and provide you with a clear monthly financial overview and itemised invoice.
What happens if my property is vacant for an extended period?
Your property remains under our care even during longer periods of vacancy. We carry out regular inspections, check the mailbox at least once a week and identify any issues or concerns. In circumstances that require additional attention, such as extreme weather, we keep an extra close eye on your property. This means you do not have to worry about what is happening around your property while you are away.